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Can I access my shared hosting account through my IP? Shared hosting accounts share an IP, so it's not possible to access a specific site via the IP.... Custom Error Messages When the web server encounters a request for a missing file, it will return a file called... Default page is displayed instead of website There are a few reasons this could happen: a) You pointed the domain to an invalid IP address.... Error connecting to MongoDB from shared hosting server There is an issue in the MongoDB PHP driver with the way it establishes connections to MongoDB... How do I change my index file instead of index.html? To change the index file of a site, add the following line to a file .htaccess in your httpdocs... How do I change the favicon ServerGrove automatically places a default favicon in your httpdocs web directory for you to... How do I view my site statistics Your web site statistics are available real-time via Webalizer or AWStats. To view your site... How to add custom mime types Simply create a .htaccess file inside httpdocs (or update an existing one) and add the following... How to redirect all www. traffic to non www. Create a file named .htaccess in your document root directory. In shared hosting, you can do so... How to schedule Symfony tasks The cron task runs in a different environment that the shell access does, and this might provoke... I don't see the .htaccess file in my FTP account Files starting with a dot in their name will not be listed in FTP. You can use the File Manager... I have a Memory Limit error. What should i do?   if you are executing in shell, you can set the memory limit for your php by adding the... Index files names When the server is given just a path, such as yourdomain.com, it will look for a document, in the... Move document root to sub directory Example of .htaccess:   RewriteEngine On RewriteRule ^\.htaccess$ - [F] RewriteCond... My site works with my domain but not with www in front of it, how can I fix it? To enable the www. prefix for your site, go to the Control Panel, and under the Domain... My website has accents and they show up as squares or question marks Our web server uses UTF-8 encoding by default. If you have the problem mentioned above, you need... Server Paths Path to directory: /var/www/vhosts/yourdomain.com HTML directory:... The preview url does not work Preview URLs are assigned to shared hosting accounts so you can access your new site before the... Tips for creating and editing .htaccess files on shared hosting If you need to create or modify an .htaccess file, you can do it by modifying the file locally... Where do I put my HTML files? Web files should be placed in your httpdocs and secure files (https) should be placed in your... access_log You can access your access log by connecting to your account via FTP, look for a file called...
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